The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Knowledge Source Solutions to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Knowledge Source Solutions shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: Knowledge Source Solutions 762 9th Street, #624 Durham, NC 27705-4803 Delivery shall be deemed to have been made by You to Knowledge Source Solutions, five (5) days after the date sent.


  • Copyright
  • All content appearing on this Web site is the property of:
    Knowledge Source Solutions, LLC, with the exception of any content related to the "Medical Management of HIV Infection which is the property of, and copyright by, John G. Bartlett.
    As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: (C) Copyright 2009-2010, by Knowledge Source Solutions, LLC, all rights reserved.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Knowledge Source Solutions and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Knowledge Source Solutions believes that customer conduct violates applicable law or is harmful to the interests of Knowledge Source Solutions and its subsidiaries.


  • Privacy Policy
  • Use of personal information that you may submit to Knowledge Source Solutions through this Web site is governed by the Knowledge Source Solutions Privacy Policy. Knowledge Source Solutions secures your personal information from unauthorized access, use or disclosure. Knowledge Source Solutions secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number or personal data) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Knowledge Source Solutions does not sell, rent or lease your personal information to other third party companies.


  • Shipping & Delivery
  • All items will ship within 4 business days from when the order is placed on the website. Please allow 5-7 days for shipping. At this time, Knowledge Source Solutions ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Knowledge Source Solutions ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. We will attempt to resolve all disputes amicably. Your satisfaction is our first priority.


  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Knowledge Source Solutions is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.


  • Sales Tax
  • Knowledge Source Solutions charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Knowledge Source Solutions and MMHIV, make no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Knowledge Source Solutions and MMHIV SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Knowledge Source Solutions and MMHIV BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.



    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Knowledge Source Solutions and MMHIV.

    User generated content on this Web site is the sole responsibility of the users providing such content and not Knowledge Source Solutions and MMHIV. The inclusion of material on this server does not imply any endorsement by Knowledge Source Solutions and MMHIV, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Knowledge Source Solutions tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.


  • Return Policy
  • You may return some undamaged items purchased on this site within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 10 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item. Ship authorized returns to the following address:

    Knowledge Source Solutions ? Returns

    3015 Carriage Trail

    Hillsborough, NC 27278

    For questions regarding our return policy please contact us at:

    support@knowledgesourcesolutions.com, or call us at 919.619.9403